Salem Five Bank

Salem Five | Financial Services | New England

Salem Five is a full-service financial institution serving New England since 1855. With 26 branch locations throughout Massachusetts, Salem Five offers comprehensive banking, insurance, and investment services with a unique customer-focused approach derived from its mutual ownership structure. As the first bank on the internet in 1995, Salem Five combines innovative technology with personalized service, operating under the philosophy that “what moves you, moves us too.”

Core Services/Products

Banking Services

• Personal checking and savings accounts
• Business and commercial banking solutions
• Online and mobile banking platforms
• Cash management services
• Merchant services with Clover POS technology

Lending Solutions

• Residential mortgages (region’s leading community bank)
• Home equity products
• Personal loans and credit cards
• Business loans and lines of credit
• SBA and commercial real estate lending

Additional Financial Services

• Personal and commercial insurance
• Wealth management services
• Trust management
• Investment solutions
• Private banking

Unique Features

Mutual Ownership Structure

• Owned and operated for customer benefit
• No stockholders – accountable to customers, employees, and community
• Long-term decision making perspective
• Enhanced flexibility in operations
• Customer-focused approach to all services

Digital Innovation

• First bank on the internet (1995)
• Cutting-edge online and mobile banking
• Advanced security features and data encryption
• Comprehensive digital banking tools
• Continued investment in technological solutions

Community Focus

• Salem Five Charitable Foundation
• Support for local community organizations
• Commitment to regional economic development
• Fostering vibrant, viable futures for communities served
• Corporate partnership with Creative Collective

Expertise/Specialties

Residential Mortgage Leadership

• Salem Five Mortgage Corporation
• Highest volume of home loans among New England community banks
• Specialized mortgage expertise
• Diverse lending options
• Personalized mortgage solutions

Comprehensive Business Services

• Community Business Banking team
• Business networking opportunities
• Cash flow management expertise
• Flexible deposit account options
• Specialized lending programs

Financial Advisory Services

• Wealth management professionals
• Insurance specialists
• Investment advisors
• Trust services experts
• Long-term financial planning

Customer Experience

Recognition & Stability

• Named to Forbes’ Best-In-State Banks 2022
• VERIBANC’s highest rating – “Green with 3 Stars”
• FDIC insured financial institution
• Long-standing community presence since 1855
• Proven track record of stability and growth

Personal Service Approach

• Expert staff living in the communities they serve
• Team-based approach to customer needs
• Access to specialized professionals
• Relationship-based banking model
• “Thrive with Five” business community

Convenience & Accessibility

• 34 branches across Massachusetts
• ATM network
• Advanced online and mobile platforms
• Multiple service channels
• Business and personal banking under one umbrella

Location & Contact

Visit Us
Salem Five (Headquarters)
210 Essex Street
Salem, MA 01970

Connect
Phone: 1-800-850-5000
Email: Available through contact forms on website
Website: salemfive.com
Social: Available on website Keywords: mutual bank, community banking, financial services, Salem Five, New England banking, mortgage lender, business banking, insurance, investments

What moves you, moves us too.

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